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British Frigging Rail!

Posted: Tue Oct 05, 2004 4:59 am
by Flipside
Ok... heres the story.

4 times today we phoned British Rail to make sure out train was going to run tonight. Because we had to catch a train that had to take us out beyond our detination and then get a cab back. 4 Times, I repeat.

Now, imagine, it's 11:00pm, you've just got off a plane, you are tired, you are pissed off, and you still have a long journey ahead of you. You go down the escalators to find that there is a big yellow board up, with the words 'Trains cancelled - maintenance work'. You are left with no other option than to shell out £50 for a cab back to N.London. Once again, I repeat. 4 Times.

Boy, I really feel sorry the whoever answers the phone at the BT helpdesk tomorrow when I call.

Posted: Tue Oct 05, 2004 5:05 pm
by kasperl
This should be valid grounds for a refund of the cab money. Did you buy train tickets in advance? If you did, you can get a refund on both those and the cab tickets, with luck,

Posted: Tue Oct 05, 2004 7:14 pm
by Taristin
Beurocracy at work...

Posted: Tue Oct 05, 2004 11:41 pm
by Hippo
Where'd you go?


ooh... 1000th post

Posted: Fri Oct 08, 2004 11:48 pm
by Grimloq
apparently, nowhere...