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17 by Hunter
Founder
An example of one of their responses:


We have reseted the bandwidth usage and the updation is done on every 1st of the month
and it will take few hour to reset back in action

18 by kasperl
SG General
And these are native English speakers? (You said they lived down the road, IIRC, so assuming their not fresh Indian/Pakistani/Afghan import, I assume they are native speakers.)

Bloody 'ell.

20 by Hunter
Founder
Strike 2:

We have confirmed fro our admins that we don't keep the backups on our
server, kindly contact your website programmer to rebuilt again. For any
other issue just don't hesitate to contact us back.

21 by Flipside
Admin
Why do I get visions of guys on horses with lasoos and guns?

Reminds me of a sign I saw in Greece...

'Please feel free to take advantage of the Barmaid'

Do they have a specific complaints department at all?

23 by Flipside
Admin
Meh, I'd suggest finding a new host, but it's not me that has to pack this lot up and move it :(

They don't back up the system? Go to Disneyland Hosting, at least that way you KNOW you're getting Mickey Mouse support :(
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